Cheating Al*i*nz Lanka !!

[CREATIVE]

Al*i*nz is the most useless insurance company.. I was with Al*i*nz for 11 months and last moth I met with an accident. The fault was with the 3rd party and they were not interested waiting for allianze assessor. So I called the assessor and informed the situation. The assessor told me to take photos and let the 3rd part vehicle go. I did accordingly and now they say 3rd party vehicle was left without authorization and my claim is on hold.. never trust Al*i*nz and their service ... they just miss uses you. After 2 weeks they are just investigating my claim and not a penny paid to me. After all I got advise from them.

[iRage]

Sorry to hear that....maybe in similar circumstances one should get the assessor to send the instruction in an SMS as well.

[peugeot407]

If the third party is at fault you should have insisted him to stay until your agent arrives or should have gone to police. Further if he fled the scene you could have charged him with hit and run.

[jayanathkarunarathna]

As your assessor is OK to let 3rd party go, you can ask them to check call records. hope you have date and time of call. IMO we must fight back much as possible to get what our claims. 

Edited October 21, 2016 by jayanathkarunarathna