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Question
sahanlak
Hey Guys,
Currently I'm using a Toyota Aqua, not because it's a hybrid but given the price considerations that was the only option I had when buying my first brand new toyota (my father drag me in to buying a toyota).
I am looking to switch cars and currently looking at Mazda 3/Axela, Subaru XV. Also looked at used BMW X1 and as I heard maintenance costs are bit high.
Both mazda axela and subarus are hybrids, (again only brand new option I have for my budget)
I've had few incidents with my Aqua and each time I took the car to Toyota Lanka and I'm hooked on their service. And my question mainly is around this, for non mainstreamers out there, how do you guys get your car repaired when s*** goes down.
Reputable agent, service place and parts is a huge concern
I spoke to couple of Mazda and Subaru users and they always say, "It's new, I don't expect an issue and I'm going going to sell it in few years, so no trouble". Great! I wish I could tell the same for mine, but a rat attacked my vehicle and only agents could pin down the issue to a wire in Hybrid system. Sh** happens and good agents should be there to back the vehicle.
I spoke to Mazda and Subaru agents on Axela and XV.
Mazda agent - "Sir, danata oya hybrid eken wahane 2k 3k awa, mona hari karala duwanna hadala denawa, booking ekak dagena enna".
Subaru agent - "We're doing the petrol model of XV, but we don't have any tools or anything to repair the hybrid system, our scanners support it so we can help to give a scan if you are buying from an importer. Body parts are same as petrol one so should be no issue. Also XV's hybrid system is not like toyota, so even if it fails you can still run on petrol".
As you can see both responses are not quite promising.
My preference for a vehicle.
1. Good service centers to get the vehicle repaired if something goes wrong.
2. Even if there are good service centers, get repairs done in a timely manner.
3. Reasonably priced parts. (I can't afford a BMW repairs or services so anything under that range)
4. Ease of selling. (Just want to sell it quickly, don't mind the depreciation much)
For above criteria do you think it's wise to go ahead with a non mainstream vehicle in sri lanka?
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