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MAS
Hi Guys,
My Hyundai alternator was not charging the battery and I took it straight to Pala (never used them but read good reviews here). I asked them to check the alternator and give me a quote. I managed to go into their workshop area and was observing it being dismantled. Then before the tests were carried out, I was asked to wait at the customer area. 15 min later, the owner came up and told me that everything is busted except for the coil. He asked me if the alternator got wet cos some parts are burnt etc etc. He said the repair would cost Rps.25,000. I told him I have never washed my engine during the 6 years of ownership. I have only steamed cleaned the bay once maybe couple of years ago. I told them I will let them know what to do and keep the alternator with them.
I went back to office and was trying to sink in the cost. What options I had etc. But I felt something fishy since they asked me to leave before carrying out the tests. I called them up to not repair the alternator and collected it today. I inspected the parts (diodes, regulator etc) to see if there were any physical burn marks but I couldn't find to the naked eye.
Anyway, now I just want to take the alternator to another reputed place (around Colombo, Dehiwela, Ratmalana area) for a second opinion. Please recommend any workshop.
Thanks !
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MAS
FINAL UPDATE: I don't have any written quotation. It was just verbally given to me by the owner after consulting their workshop. OK so today I went to Saman's place to check the defective alternator
VVTi
So you can imagine what kind of a scam they must be running... Ms. Pala, if you are reading... I suggest you fix your internal SOPs before threatening legal action... there is a thing called a Con
MasterDon
Very well said. And you're quite right.These threats of "legal action" are farce used to scare off the weak and gullible.If Ms.Pala was smart she wouldn't have made a massive deal out of it and let
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