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Is there a way to remove deep scratches on windshield driver side window

I will try to explain this as much as I can. I have 2 issues with my windshield/vipers. 1) When vipers are running while raining, the windshield get blurred for 2-3 seconds. Consider there is a mild drizzle (not a downpour) and the viper is running on Int (or auto viper). There is a mist like substance which appears on the windshield right after the viper blade passed through. It stays for 2-3 seconds and then disappear. This is not an issue in day time, but in night when its raining, its very difficult to see through the window due to blurred vision. 2) Sometimes when vipers are operating, out of nowhere, the vipers slip causing a "brrr" sound (the sound which appears when you are wiping the floor with floor vipers). This stays for several seconds to mins every time the viper is operating and varies with the intensity of the rain. I tried to clean the windshield using, soap/ shampoo/ isopropyl alcohol, but no luck of fixing the situation. Any thoughts? Regards, Kal

I have full cover insurance for my 2007 Vitz which is on NDB leasing right now. Last week I met with an accident where something hit my windshield as I'm driving and there is a small crack on the top which is hardly noticeable from the distance. But I promptly called the insurance and informed them. The agent came and checked the vehicle. Later I went to Toyota Ratmalana and got the estimations and submitted the same at JanaS**** office. Today I got a call from insurance company saying the estimation is amended and the same sent to Toyota office. Now I just don't get what should I do next. Everytime I call them, they give contradicting answers. After reading the threads here, I'm having a nightmare thinking whether I"m being so naive and in the process of being scammed by the company What should be the next step ideally? Should I bring the vehicle and pay the amount at garage or insurance company will pay the amount onbehalf. My head is exploding..! Please help.

Replaced the rear windshield of my HR-V at Stafford, Went for them by thinking that I will be able to replace it as before the damage. Had very minor scratches at tail gate also. They took around 5 days for the job and finally I went there to release my vehicle. I couldn't believe what I saw there. I was shocked and pissed off. All of us know that HR-V comes with tinted rear windshield, but they have replaced it with a normal windshield. I asked them what the hell you fixed to my car, haven't you seen any HR-V before.. Stafford people said, if you wanted a tint windshield, then why didn't you tell us so, This is crazy, There are no HR-V with a normal rear windshield, It came with all tinted glasses except front windshield , door shutters of driver and passenger. Stafford senior manager denied this by saying that there are HR-Vs with normal rear windshield. This is so damn crazy, I haven't seen any so far matched to what he told. Finally I said I don't want this, instead fix it with a tinted glass. But they said they imports only this windshield not the tinted one anymore, again said, there are some government regulations that prevents that kind of windshield import. Windshield cost me 45K at Stafford, before coming to them I checked the price with Samarasinghe Windscreen house, they had 2 windshields (tinted and normal) tinted costs around 37K and normal costs around 27K. But I went directly to Stafford by thinking that I can get the Genuine Honda, So there wont be any difference between my previous and new windshield ( which is going to be fixed). Windshield they fixed is genuine but not a tinted one. After seeing what Stafford has fixed to my car, I called Samarasinghe and Galle Motors, unfortunately they are out of stocks with tinted glass. So I left with no option and released my vehicle by paying 45K for the windshield. I have made this post to show how Stafford people behave and to how they deny everything and make stories to cover their dumb asses. So people be more cautious when dealing with nut cases at Stafford. Honda deserves a good local agent, but its not Stafford definitely.