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So I took my car to St###### in Boralasgamuwa for a full service. Though she is a brand new unit, the service reminder was due - 86 dates, so thought of giving her a full treat. This is the first time I am doing a car service on my own as this is the first car I own. Long story short, I wasnt satisfied by their service. I know I dont have much previous experience to compare. But from what I saw, I decided not to get a service done from them again. The way they treat vehicles is very bad. All the owners are chilling in a waiting area while cars get washed/ oil changed out of their sights. I doubt most of them have ever witnessed the actual process at least once. I thought of having a walk around in washing area out of curiosity and was not happy about the way they did the service. The process in a nutshell, Use high pressure water to soak the car, spray some cleaning agent, quickly rub the surface with an old piece of towel (hey where are microfiber cloths?), and done. Also, I dont know if its ok or not, but the service guy applied some foam and washed it away with some liquid which I think is water.Then he applied high pressure air to the engine bay to dry it up. I felt the pressure was too high for smaller engine parts. Worst that he did it in a hurry and I am not sure if he dried the engine properly. I went back to the office and inquired a service adviser about my concerns and he told it is the usual process of servicing. He said it is a special chemical to clean the engine bay and it is not water that they use to wash the engine bay. But I am certain that I saw steam coming up from engine (why is there steam, if its not water?). I am not going to go in detail about my entire experience, just wanted to share what I saw and how I felt. In a positive note, they have a very good front office and good system established to make appointments and gets the job done on time. But the quality of the service is highly questionable. I dont think this is an isolated incident, so thought of sharing to make people aware. Maybe I am being paranoid, maybe I am thinking too much, but it doesnt harm you for being a bit more vigilant about the way others treat to things you love.Thank you.
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Guys, need some basic information on starting up a service station. May be there are members who already run them or have contacts in this field. And I know it’s a large investment so feasibility study and lots of preparation is required. Any inputs from automobile enthusiast here would not go in vain. At this point I am keener in getting to know about the environmental and legal side of it. One side of the land is a water stream and other side is main road. Once the legal side is figured out I will have to do the costing for equipments and installation costs Equipments (http://www.eskayservicestationequipments.com/water-service-station-equipments.html)
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