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Want to Jump to the 2019 discussion on this? Click here. Guys I want to do a little research on service quality, customer support from our local agents for different vehicle makes, please share your experience. Even though most of us heavily depends on our own preferred mechanics, it's good to have some support from official local agent for our vehicles (if exists). This is something to consider specially for first owner vehicles since on serious damages there's nothing much a local mechanic can do other than saying "take it to the company", have you delt with the local agent for your vehicle make? how's your experience? My Experience With Toyota Lanka I bought my toyota aqua from a sale at dutugamunu street, so it's a JDM one and i've took it to Toyota Lanka 2 times and their service has been outstanding. My car recently got attacked by a rat (http://forum.autolanka.com/topic/16551-rat-problem-advice-on-next-steps/) and did some serious damage and local mechanics couldn't even figure out what the warning light was for. They found the tiny wire break within 20 minutes and gave me a good walkthrough (they know their stuff). Please share your experience, will help others to determine what kind of after sales support available for their vehicles.