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Dear Experts, Recently I saw a very nice looking VW Polo ad published by a certain popular car dealership in Duplication road and started doing some research on the vehicle. It looked like a really good vehicle(to me), but the only problem is that it is not a Japanese vehicle. My knowledge about vehicles is not that great, but as I understand, there are certain disadvantages/hardships in owning a non-Japanese vehicle in Sri Lanka. I have a few questions that I would like to pick your brains on. 1. One of my main concerns is that there does not seem to be a VW agent in Sri Lanka. Is that correct? I know Drive One is now the sole agent for Audi, but do they also do VW? There is a facebook page with a shocking 34 million+ likes(even lot more than the population in Sri Lanka ? ) and the website URL as www.volkswagensl.com, but the last post on the page is in 2016 December and the website is dead. 2. How difficult would it be to maintain a VW in Sri Lanka? Are there any reliable places for maintenance and repairs? 3. Is it total stupidity to even consider buying a VW, given all of the above I have mentioned? Thank you very much in advance for your valuable input!

So I took my car to St###### in Boralasgamuwa for a full service. Though she is a brand new unit, the service reminder was due - 86 dates, so thought of giving her a full treat. This is the first time I am doing a car service on my own as this is the first car I own. Long story short, I wasnt satisfied by their service. I know I dont have much previous experience to compare. But from what I saw, I decided not to get a service done from them again. The way they treat vehicles is very bad. All the owners are chilling in a waiting area while cars get washed/ oil changed out of their sights. I doubt most of them have ever witnessed the actual process at least once. I thought of having a walk around in washing area out of curiosity and was not happy about the way they did the service. The process in a nutshell, Use high pressure water to soak the car, spray some cleaning agent, quickly rub the surface with an old piece of towel (hey where are microfiber cloths?), and done. Also, I dont know if its ok or not, but the service guy applied some foam and washed it away with some liquid which I think is water.Then he applied high pressure air to the engine bay to dry it up. I felt the pressure was too high for smaller engine parts. Worst that he did it in a hurry and I am not sure if he dried the engine properly. I went back to the office and inquired a service adviser about my concerns and he told it is the usual process of servicing. He said it is a special chemical to clean the engine bay and it is not water that they use to wash the engine bay. But I am certain that I saw steam coming up from engine (why is there steam, if its not water?). I am not going to go in detail about my entire experience, just wanted to share what I saw and how I felt. In a positive note, they have a very good front office and good system established to make appointments and gets the job done on time. But the quality of the service is highly questionable. I dont think this is an isolated incident, so thought of sharing to make people aware. Maybe I am being paranoid, maybe I am thinking too much, but it doesnt harm you for being a bit more vigilant about the way others treat to things you love.Thank you.

I have found toyota axio 2007 which has all its services done at Toyota Lanka. Im planing to buy it since the car look in good shape. Before buying it i thought of taking it to Toyota Lanka to get a inspection report. So when i take the car to them would the verify the records with their history and also confirm the ODO reading is genuine by cross checking with their records?

Hi Guys , anyone have experience with colonial motors .i need to do engine replacement but they dont have used engines and parts for my car, but they said they can provide engine change for me if i can bring engine, i wanted to know how their quality of work.

Want to Jump to the 2019 discussion on this? Click here. Guys I want to do a little research on service quality, customer support from our local agents for different vehicle makes, please share your experience. Even though most of us heavily depends on our own preferred mechanics, it's good to have some support from official local agent for our vehicles (if exists). This is something to consider specially for first owner vehicles since on serious damages there's nothing much a local mechanic can do other than saying "take it to the company", have you delt with the local agent for your vehicle make? how's your experience? My Experience With Toyota Lanka I bought my toyota aqua from a sale at dutugamunu street, so it's a JDM one and i've took it to Toyota Lanka 2 times and their service has been outstanding. My car recently got attacked by a rat (http://forum.autolanka.com/topic/16551-rat-problem-advice-on-next-steps/) and did some serious damage and local mechanics couldn't even figure out what the warning light was for. They found the tiny wire break within 20 minutes and gave me a good walkthrough (they know their stuff). Please share your experience, will help others to determine what kind of after sales support available for their vehicles.