Recently I met with an accident and I had to replace rear windscreen of my Honda Fit GP4. I handed over the car to Mag C#ty and asked them to handle insurance and everything coz of my busy schedule.
They have replaced a duplicate Malaysian windscreen instead of my original Honda one without informing me. And also there was no transparency of the process at all . However, after replacing to a duplicate one vibration noise coming from the rear windscreen when I drive on broken roads. Mag C#ty guys are not accepting this and they are arguing that noise coming from somewhere else. But I pretty sure that's coming from the back door. Can this happen technically? Has anyone experienced this before?