lakmaln

I use Wagaon R 2017 (MH55s) FX safety model imported from Japan. It is a brand new (MFG 2017 NOV) vehicle directly imported. After completing the first 1000Km I went agents (A*W) for servicing. When they deliver the vehicle after completing the service, the service advisor allocated for my service told me there is a recurrent issue in WagonR 2017 Japanese domestic model which is a failure of Alternator(ISG) Belt Tensioner and confirmed that the said repair is not handled by the A*W because of their importing WagonR model doesn't have the said failure. He further informed that the failure can be identified when sudden heavy noise generates from the ISG installation area. After a couple of weeks, I noticed there is an unusual heavy noise generating from the engine room when engine requires high torque. I call A*W but they refuse to do the repair and told to consult St**ling or Was**a Garage because only they have the repair parts. I consult Was**a Garage and completed my repair. It cost about around Rs. 33500/- ( only failure in one Tensioner, the vehicle has two). Further, I checked from Suzuki website for any factory recall but not found any details. Does anyone know reason for the failure of Wagonr belt Alternator issue?