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So I got a courtesy call from the agent’s customer relations manager today after my online feedback to their survey from the last job. She was all “oh sir I hope your car is working well now after the job”. I mean if there’s a way to make a situ worse, she checked the boxes. So I had to politely say no after which she gaslit me by asking why I didn’t bring the vehicle back to them immediately. Yup, told her I didn’t want to hear more of the, “it’s normal with these new cars. Long live the old!” that I experienced even after taking it on a test ride. She was like, “oh ok sir we look forward to welcoming you again for your next service!”. I’m lost for words.